Terms of Use
Last Modified: 10th June 2025
Section 1 – INTRODUCTION
These Terms of Use (“Terms”) govern your use of the NeuroHR (“NeuroHR” or “Platform”) operated by CM HORIZON CONSULTANCY PLT [Reg No.: 202004003156 (LLP0025940-LGN)] (“CM Horizon”, “we”, “us”, or “our”). The Platform is a digital subscription-based knowledge portal offering curated content and learning resources on human resource (HR) management, policies, Malaysian labour law, HR practices, videos, and related materials (“Content”). By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms and any policies or guidelines referenced herein. If you do not agree to be bound by these Terms, you should not access or use the Platform.
Section 2 – DEFINITIONS
“Platform” refers to the NeuroHR, including all Content, features, and services provided under the domain https://www.neurohr.com.my.
“User”, “you” or “your” refers to any individual or entity accessing or using the Platform.
“Content” refers to all text, graphics, videos, articles, learning materials, downloadable files, policies, procedures, and other resources made available on the Platform.
Section 3 – ACCOUNT REGISTRATION AND ACCESS
To access the Platform, you must complete a registration process and provide accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. CM Horizon reserves the right to deny or suspend access to the Platform at its sole discretion without prior notice if we suspect any violation of these Terms, including but not limited to the submission of inaccurate information, misuse of Content, or breach of intellectual property rights. Accounts are personal and non-transferable, and access is strictly limited to the registered User.
Section 4 – ACCEPTABLE USE OF PLATFORM
You agree to use the Platform only for lawful purposes and in a manner consistent with its intended function. You shall not:
- Post, upload, or transmit any content that is unlawful, harmful, abusive, defamatory, obscene, or otherwise objectionable.
- Infringe upon the intellectual property, privacy, or other rights of any third party.
- Reverse-engineer, decompile, or disassemble any part of the Platform.
- Circumvent any access control mechanisms or attempt to gain unauthorized access to the Platform or any associated system.
- Use bots, spiders, scripts, or other automated methods to access, scrape, or download Content.
- Transmit any virus, malware, or harmful code. CM Horizon retains the right to report any illegal or prohibited activity to the relevant authorities and to take legal action where appropriate.
Section 5 – SUBSCRIPTION, FEES AND PAYMENT TERMS
Access to the Platform is granted on a paid subscription basis. All payments are to be made upfront and are non-refundable under any circumstances. Fees may vary depending on the subscription plan selected. CM Horizon reserves the right to revise its pricing, impose additional fees, or modify the terms of subscription packages with or without prior notice. Continued use of the Platform after such changes constitutes your acceptance of the revised terms.
You agree that you are solely responsible for all charges incurred under your account. Failure to settle any outstanding fees may result in the suspension or termination of access to the Platform without further notice. CM Horizon also reserves the right to reject or cancel access if your payment details are invalid or unauthorized.
Section 6 – INTELLECTUAL PROPERTY RIGHTS
All Content available on the Platform is the intellectual property of CM Horizon or its licensors. You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Content solely for personal or internal business learning purposes. No Content may be copied, reproduced, republished, uploaded, posted, transmitted, shared, or distributed in any form or by any means without prior written permission from CM Horizon. Unauthorized use of the Content may violate copyright, trademark, and other applicable laws, and may result in legal action.
The name “CM Horizon”, our logo, and any related service names or slogans are trademarks or registered marks of CM Horizon and may not be used without our express written consent.
Section 7 – DISCLAIMER AND LIMITATION OF LIABILITY
The Platform and all its Content are provided on an “AS IS” and “AS AVAILABLE” basis without any warranties or guarantees of any kind, whether express or implied. While CM Horizon Consultancy PLT endeavors to ensure the accuracy, completeness, and reliability of the information presented, we do not warrant that the Platform will operate error-free, be uninterrupted, or be free from viruses, malware, or other harmful components. CM Horizon makes no representations or warranties regarding the suitability, accuracy, or completeness of any Content for your specific purposes or circumstances.
By accessing and using the Platform, you acknowledge and agree that your use of the Platform and reliance on its Content are entirely at your own risk. The Content provided is intended solely for general informational and educational purposes and should not be construed as professional, legal, financial, or other specific advice. It is your sole responsibility to independently verify all information and seek qualified professional advice appropriate to your individual needs before making any decisions or taking any actions based on the Content.
CM Horizon Consultancy PLT explicitly disclaims all liability for any losses, damages, expenses, or costs—whether direct, indirect, consequential, incidental, or punitive—that you may incur as a result of using, or inability to use, the Platform or relying on any Content provided. This includes, but is not limited to, any financial losses, business interruptions, or other damages, even if CM Horizon Consultancy PLT has been informed of the possibility of such damages. Under no circumstances will CM Horizon Consultancy PLT be liable for any claims arising from your use of the Platform.
You agree that CM Horizon Consultancy PLT is not responsible for any costs or losses you may suffer and that all use of the Platform is at your own risk.
Section 8 – PRIVACY AND DATA PROTECTION
Your use of the Platform is also governed by our Privacy Policy, which forms an integral part of these Terms. By using the Platform, you consent to the collection, storage, and processing of your personal data in accordance with our Privacy Policy. CM Horizon uses commercially reasonable efforts to safeguard your personal data, but we cannot guarantee complete security. Users are advised to use secure networks and devices when accessing the Platform.
Section 9 – TERMINATION AND SUSPENSION
CM Horizon reserves the right, in its sole discretion and without prior notice, to terminate or suspend your account and/or access to the Platform if you breach any provision of these Terms or engage in any conduct deemed harmful to the Platform or its Users. Upon termination, your right to use the Platform will immediately cease and any rights granted under these Terms will be revoked.
Users are strictly prohibited from registering for a new account if they have previously been suspended or banned from the Platform.
Section 10 – THIRD-PARTY LINKS AND SERVICES
The Platform may contain links to external websites or third-party services that are not operated or controlled by CM Horizon. CM Horizon is not responsible for the content, policies, or practices of any third-party websites or services and does not endorse them. Access to such websites is at your own risk, and we encourage you to review their terms and privacy policies before interacting with them.
Section 11 – ADDITIONAL SERVICES AND CONSULTATION
From time to time, CM Horizon may offer Users the opportunity to purchase or request additional services outside the scope of the Platform. Any such services are subject to separate agreements and are not governed by these Terms. The Platform merely facilitates communication between Users and CM Horizon’s consultants and does not guarantee or warrant the suitability, availability, or outcome of such services.
Section 12 – FORCE MAJEURE
CM Horizon shall not be held liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, government restrictions, natural disasters, wars, terrorism, labour disputes, technical failures, or interruptions in service due to third-party providers.
Section 13 – AMENDMENTS TO TERMS
CM Horizon reserves the right to amend these Terms at any time without prior notice. Updates will take effect immediately upon being published on the Platform. It is your responsibility to review these Terms periodically to stay informed of any changes. Continued use of the Platform following the publication of changes will constitute acceptance of the revised Terms.
Section 14 – GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any dispute arising out of or relating to these Terms, the Platform, or its Content shall be subject to the exclusive jurisdiction of the courts of Malaysia. You agree that any claim or cause of action you may have against CM Horizon must be filed within one (1) year after such claim or cause of action arises, or it shall be forever barred.
Section 15 – CONTACT INFORMATION
If you have any questions or concerns about these Terms, or if you wish to report any violations, you may contact us at:
Email: knowledge@cmglobal.com.my